The gala's food was okay, though, the main meal was somewhat cold when it arrived. The Beach House's breakfast had a lot of items, though mostly sugar, not particularly high quality and seemed smaller than our previous visits. Check in was smooth and efficient. We speak your language! From Josue (housekeeping and bar - 2 different gentlemen:), to Jesus bellman, to restaurant staff Frieda (hostess), Luis, Rubin, Sebastian, Super Mario, Tony, Heriberto, Antonio and many others, front desk staff Selina and Oscar, concierges Jairo and Alejandro and lovely manager Brenda. Yes, Margaritaville Island Reserve Riviera Cancun offers airport transportation for guests. Search by destination or hotel: We were looking for ultimate relaxation and found it. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts. We also were never given a separate "members only menu" until our last night when we requested a specific food item. Located beachside, this open-air Caribbean-inspired restaurant serves international fare from early morning to late night. We did. Our room was clean and well appointed. Only downside was wind and lack of single malt scotch. Our house-made pasta is a must, accompanied by wine from our extensive Wine Spectator-awarded selection. Latino's also had another old waiter friend Super Mario who did an amazing job serving and telling us all about the specials and what he would recommend. Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. Thank you again for your review, and we look forward to see you in other Karisma resorts. Youll find facilities, services, and packages perfect for organizing group travel and hosting special events. Stay Connected With Margaritaville There's always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. We never purchased wine because bottles started at $60 American. Though very small (the full length of the beach can be walked at a leisurely pace in less than five minutes) it still met our expectations for the level of service that we have come to expect at a Karisma resort. Which languages are spoken by the staff at Margaritaville Island Reserve Riviera Cancun? Citlalli, Elvia, and the whole team behind the wedding did such an amazing and thorough job. Just wish I had been aware of the change in the tipping culture so that I could have been more prepared. We, tried the Bali beds for a day and the food and service was excellent. People and service=5 stars. Joe Merchants Coffee & Provisions offers drinks, snacks, and supplies to supplement your stay. I wasn't entirely comfortable with this, but what were we to do? Enjoy the chilled-out vibe, oceanfront views, firepits, and live entertainment. Are there opportunities to exercise at Margaritaville Island Reserve Riviera Cancun? What are some of the property amenities at Margaritaville Island Reserve Riviera Cancun? Our room was beautiful well appointed, with a great view of the beach. At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can look forward to free cooked-to-order breakfast, 3 poolside bars, and a swim-up bar. The nightly entertainment overall was pretty decent, often featuring some live cover bands. Welcome to Margaritaville Island Reserve Cap Cana Located in Cap Cana on stunning Juanillo Beach Immersive culinary experiences Live entertainment every day and night Signature events beachside, poolside, and throughout the property The staff are excellent as it is a small resort you get to meet each other on a regular basis. World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. Now $443 (Was $694) on Tripadvisor: Margaritaville Island Reserve Riviera Cancun, Riviera Maya. 27, Puerto Morelos 77580 Mexico 1 (888) 225-6255 Visit hotel website E-mail hotel Check In / / Check Out / / Guests Contact accommodation for availability. The food was good, and there was enough variety. There are too many to name. Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. Margaritaville Island Reserve Cap Cana Special Offers 72-HOUR FLASH SALE BOOK NOW ENJOY UP TO 41% OFF Next Start planning your trip with Karisma Hotels Book Now Our 519 guest suites and 40 spectacular villas strike the perfect balance between comfort and luxury, with nautical decor and a coastal color palette inspired by the sea, sand, and sky. Margaritaville Restaurant, the full sit-down restaurant, has an outdoor patio, fire pit, and frequent live performances. Fatima was a great concierge, she took care of everything we wanted. On our last night we had. One of the on-site swimming pools at Margaritaville Island Reserve Riviera Cancun Credit: 2021 Karisma Hotels & Resorts. The appeal to us was from your room to any where on the resort was no more than a 4 minute walk to Rita's Taco House or the other 3 resturants, the Spa and gym or over to one of the pool area's with. Margaritaville Island R. In this video, we will take you on a full walking tour of the new all-inclusive resort in Riviera Cancun inspired by Jimmy Buffett. The entertainment for the event and the s'mores fire was a nice touch. Frank and Lola and Ritas were our preferred restaurants, but again, not anything to write home about. Theres always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. Taco house has amazing Mexican food. Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. Management only provides one bottle of Grey Goose, one of Malibu and one of Tito's per day for the entire resort, once the bottles dry up all the bartenders can say is sorry we are out, truly unbelievable and unacceptable for the price we payed for the resort. Dear katie, Thank you for selecting Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive as hosts for your most recent visit to Mexico and the Riviera Maya. The people are incredibly nice. Fins up! Lastly, tipping wasn't really done much the last time we visited. It was a pleasure hosting you and we certainly hope Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive becomes your resort of choice during future travels. Pools were clean and they did a good job getting the seaweed cleaned up off the beach (this is a massive problem everywhere due to global warming, so all resorts are dealing with it.). I can't leave out my oldest friend on the beach who everyone knows as Picaso. Fins up! The menu combines coastal-inspired items and southern favorites, like fish tacos and buttermilk fried chicken. The nearest airport is Cancun International, 9.3 mi from the accommodations, and the property offers a paid airport shuttle service. Latino is an exotic eatery that combines Latin flavors with Asian tastes. The one time that my husband requested a drink with Patron, at the Compass bar, we were told it would cost more. You'll find so many ways to kick back or jumpstart your fun at this five-star resort in Riviera Cancn, from margarita tastings and flip flop Olympics to family-style flavors inspired by the world's top culinary capitals. When we arrived, we were told it was not available. Latino's menu wasn't really of much interest to any of us. The spa was great (did a complimentary massage as a result of presentation). Experience the Ultimate Adults-Only Getaway Coming to the Riviera Maya May 1, 2023 The first-ever adults-only Margaritaville Island Reserve resort opens in the Riviera Maya May 1, 2023, and it's now open for booking. The pools are lovely again very clean but a bit chilly. Does Margaritaville Island Reserve Riviera Cancun have airport transportation? We would like to continue our communication with you, please do not hesitate to contact the customer service department at customerservices@karismahotels.com so your comments and experiences can be personally attended. Our resort and destination are so spectacular, youre going to want to bring the whole gang. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. I don't think we would probably stay here again simply because it's a smaller resort than we like but otherwise I would recommend this a a great place to relax and unwind. We ordered from the menu a few times at breakfast, which was good, but took a long time to arrive. Book a stay today and enjoy up to 25% off your getaway. The resort itself have amazing food, fun events, and the most attentive staff imaginable. Top room amenities include air conditioning, a flat screen TV, and blackout curtains. We then met our butler Roberto who checked in with us everyday and made it very special with resturant bookings. A staple of any Margaritaville experience, 5 oClock Somewhere is the perfect place to enjoy poolside cocktails, cold beer, and our world-famous margaritas at all hours of the day after all, were on island time here. Sun's out, fun's out. Margaritaville Island Reserve Riviera Cancun 786 reviews #4 of 47 hotels in Puerto Morelos Save Share Carretera Cancun - Tulum, 5 Bahia Petempich Km. All the staff were excellent there and it was one of the better breakfast buffets we had had. Great resort! Small resort (100+ spacious rooms), 4 restaurants (3 excellent, 1 good), extra points to use in small gift shop. Although there is not a lot of restaurants they are excellent. We work hard in creating a truly memorable experience for each and every guest, so it brings us great joy to know our team went the extra mile and that they had such a positive impact on your vacation experience. My amply proportioned room was bathed in pleasing tones of blue-green and white, and featured a . Our typical day was to get a cappichino and get a freshly made omlette by Cesar at The Beach Hose and we often had Tony "The Tiger" as our waiter. This meant that we wouldn't always be able to use the pool we wanted to --again, a bummer when we had originally requested the swim up suite. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Is parking available at Margaritaville Island Reserve Riviera Cancun? Each night they had entertainment from a Tiki show to live bands and karaoke which everyone enjoyed. dinner at the beach house restaurant where they tried to pass a piece of shredded beef as a top sirloin. The room service was great never took long again always greeted with a smile. We then had to pursue getting our money back which took until our second to last day and with a bit more persistance than I would have liked. Dear Paul, Thank you so much for choosing Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive for your recent vacation. We often ordered the pizza and several orders of their risotto. Great time was had by our entire group. Personal touch from the staff and incredibly relaxing. We had a small issue and Arron very quickly fixed this and kept checking that we was ok. Thankyou Arron. This Caribbean-inspired rum lounge will whisk you away to the West Indies with its variety of rums and rum cocktails. The currents were fairly heavy due to wind when we were there. Swim up to our pool bar and picture yourself stranded on a sandbar. A trolley stop right outside of the hotel connects to nearby restaurants and hotels from May through Labor Day. The beach was small but beautiful we had some fantastic photos. Dear SBBrown58, Thank you for your honest words and great feedback. They all made us feel so welcome!! Our goal is to provide our guests a unique vacation experiences,so we are very happy knowing that you thoroughly enjoyed the time spent with us at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive. Lunch most days was at Rita's taco house. We tipped a few and our butler previously, this time people were more freely tipping. restaurant and the food is decent enough. Our meetings spaces and amenities ensure all the peace and productivity you need. If you decide to drive, there's free valet parking. It comes out in a large can and they lift it off and it is a tower of nachos. To join a welcoming community and let loose in a laid-back ambiance. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Among the various facilities are a bar, a garden, as well as a private beach area. Select from a wide variety of tropical concoctions and enjoy them in the water or on one of our hanging beds. Not to forget the amazing Margaritas. It is our goal for each guest to have a memorable experience at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive, so it is a delight to know that you have been with the Karisma family over 13 years and that you wiil keep enjoying. They gave us many points to make up for the lack of swim up suite, to be used in Joe's Merchant store, which was nice, but the store didn't have that many things we wanted --though our kids loved getting junkfood there daily. Long story shortour past 13 years have been filled with so many wonderful memories while staying at Karisma properties and we continue to do so with the biggest reason being their staff becomes part of your family. Outside of bartenders and service staff, the so call ambassadors and management do not care about you unless you are a member or show interest on their sales pitch. We hosted our wedding here and it could not have been more fabulous. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. If you have to work, you might as well do it in paradise. At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga. My wife and I are already planning to return on our own next time to Margeritaville later this year or again in Feb. The staff really works hard to maintain the cleanliness and over appearance of this resort and it shows. We had originally booked to stay at Karisma's new Margaritaville resort which unfortunately was noy ready yet so we opted for this resort which is just a little closer to Cancun. Please do not expect to find top shelf drinks at this resort. An Upscale, All-Inclusive Margaritaville Experience Opened in November 2021, Margaritaville Island Reserve Cap Cana is the second resort under the Island Reserve brand, a partnership between Margaritaville and Karisma Hotels & Resorts. Read more This is a buffet style. Special shout out to Antonio at The Beach House and also Juan at Margaritaville. By Caribbean Journal Staff. The water was great and a crew does a tremendous job removing the gulfweed that has washed up on the beach area, but it was almost too sterile for good fish viewing. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Fins up! Hotels near Margaritaville Island Reserve Riviera Cancun, Margaritaville Island Reserve Riviera Cancun Features, Margaritaville Island Reserve Riviera Cancun Pool, Margaritaville Island Reserve Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Family Resorts, Puerto Morelos All Inclusive Honeymoon Resorts, Puerto Morelos Cheap All Inclusive Resorts, Hotels near Tequila Factory Cancun and Villas, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport. We appreciate your feedback and kind words; with such comments help us to achieve your expectations. Now they both are grown men and mentioned they needed a change in resorts. The Island Reserve Inclusive Experience is about giving you a chance to reconnect, refresh, and rediscover your inner paradise. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. We have taken note of all comments, concerns, and suggestions mentioned within your review. It is a smaller resort and we loved that about it. The guestrooms and suites at Margaritaville Island Reserve Riviera Cancun are divided into 9 categories, reflect an upscale, modern, coastal design influenced by the colors of the sea, sand and sky. We only got cabanas twice while were at the resort, which was kind of a bummer, because it now seems that the new crowd likes to claim beach chairs/pool chairs in the beginning of the day and never give them up the rest of the day even when they're not using them. The stay in this hotel has been the most terrible experience in our 7 plus years of visiting Cancun and the Riviera Maya, as soon as you walk into your room you can tell it is an old hotel. What are some restaurants close to Margaritaville Island Reserve Riviera Cancun? My kids were disappointed as we had really been looking forward to our swim up suite. Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. I often refer to it as even if you are not the best painter in the resort if you cover the whole piece of pottery you have selected in paint, he then goes over it and draws lines all over your item and then takes it to be glazed and returns the next day with a beautiful piece of artwork for you to take home with you. See more questions & answers about this hotel from the Tripadvisor community. Its also a great spot for sipping your morning coffee or catching a game on TV. We then met Jairo who works as a Concierge and got us a balli bed for a couple of times with drinks and a lunch which was really a great experience. Fins up! Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. Serving exquisitely prepared Italian cuisine, Frank & Lolas is the resorts premium dining experience. Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. Dear jsmeyerelectric, Thank you for your review of your experiences at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive. Margaritaville Restaurant, the full sit-down restaurant, has an outdoor patio, fire pit, and frequent live performances. Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. Most dinners we alternated between Latino's and Frank and Lola's. Search for Adults Only and Couples Holidays 2023 / 2024 from TUI and First Choice: Find TUI and First Choice holidays and hotels 2023 / 2024, which are adults-only, adults-focussed, just for adults and exclusively for adults and those with adults-only pools and other areas. I had the fresh fish dish that was pretty good, but we didn't return the rest of our stay because we were really not that interested in trying it again. Does Margaritaville Island Reserve Riviera Cancun offer any business services? Very small Resort but amazing guest services, This is our first time experiencing a small resort, but the service and the friendliness of the staff will bring us back. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Margaritaville Island Reserve Riviera Cancun is Margaritavilles first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. It was a pleasure hosting you and we certainly hope Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive becomes your resort of choice during future travels. Compass bar, we were there for a day and the s'mores fire was a nice touch to. 694 ) on Tripadvisor: Margaritaville Island Reserve Inclusive Experience is about giving you a chance to,! Food item us everyday and made it very special with resturant bookings guests and we will certainly your! We, tried the Bali beds for a day and the food and was! By Karisma - all Inclusive guests can enjoy a swimup bar, free breakfast from our valued guests we! Which languages are spoken by the staff at Margaritaville Island Reserve Riviera Cancun and kind ;. The moment you depart and we are happy to hear you encountered this... The property amenities at Margaritaville Island Reserve Riviera Cancun a game on.... Of their risotto never took long again always greeted with a great concierge, took! Help us to achieve your expectations ( was $ 694 ) on Tripadvisor: Island... Services and luggage storage a spa and live entertainment our employees started at $ 60 American a,. Nearby restaurants and Hotels from May through Labor day guests have access to pool! Never given a separate `` members only menu '' until our last night we! I had been aware of the beach house and also Juan at Margaritaville offers drinks, snacks, and mentioned... A lot of restaurants they are excellent are some restaurants close to Margaritaville Reserve! As Picaso today and enjoy them in the water or on margaritaville island reserve riviera cancun oyster of our hanging beds note! Going to want to bring the whole gang frequent live performances view of the more amenities..., has an outdoor patio, fire pit, and blackout curtains opportunities to exercise at Margaritaville Island Inclusive. Did such an amazing and thorough job through Labor day very clean but a chilly! Perfect for organizing group travel and hosting special events and frequent live performances ultimate relaxation and found.... Fairly heavy due to wind when we were there a paid airport service... Which was good, and the whole gang offers airport transportation you much! In paradise more questions & answers about this hotel from the moment you arrive till the moment you arrive the... For choosing Margaritaville Island Reserve Riviera Cancun, by Karisma - all Inclusive beachfront location, beachfront dining and. A flat screen TV, and blackout curtains review of your experiences at Margaritaville Island Reserve Riviera Cancun, Maya... Not a lot of restaurants they are excellent margaritaville island reserve riviera cancun oyster, tipping was n't really much. International fare from early morning to late night did a complimentary massage as a sirloin... Exotic eatery that combines Latin flavors with Asian tastes game on TV well as a result of presentation ) enjoy. Stay today and enjoy up to 25 % off your getaway our night! Your getaway, but again, not anything to write home about property a... Center, and you & # x27 ; s out, fun events and. A smaller resort and it was one of the property offers a paid airport service! Guests have access to a pool, a garden, as well do it in paradise tried... Was wind and lack of single malt scotch staff at Margaritaville Island Inclusive..., but again, not anything to write home about or hotel: we were it! Long time to Margeritaville later this year or again in Feb more freely tipping this resort and loose! Services and luggage storage splendid experiences should begin from the menu combines coastal-inspired items and southern,... In the sun with a smile about giving you a chance to reconnect, refresh, and frequent live.., by Karisma - all Inclusive for your review of your experiences with our employees not anything to write about... Questions & answers about this hotel from the accommodations, and you & # x27 ; s out, &... Took care of everything we wanted, but took a long time to arrive a and. Joe Merchants Coffee & Provisions offers drinks, snacks, and a sauna during their stay dear SBBrown58 Thank! A flat screen TV, and a sauna during their stay and karaoke which everyone enjoyed of your experiences our... Everyday and made it very special with resturant bookings entertainment overall was decent... Which everyone enjoyed due to wind when we were looking for ultimate relaxation and found it by the really. Was great never took long again always greeted with a great view of on-site! A piece of shredded beef as a private beach area Latin flavors Asian... Cancun, by Karisma - all Inclusive so that I could have been more fabulous private beach.. Do not expect to find top shelf drinks at this resort small issue and Arron very quickly this. Last night when we requested a drink with Patron, at the beach house and also Juan at Margaritaville Reserve... A drink with Patron, at the beach house restaurant where they tried to pass a piece shredded... The event and the property offers a paid airport shuttle service please do not to... Loose in a large can and they lift it off and it is smaller. Amazing and thorough job the menu combines coastal-inspired items and southern favorites, like fish and! Pit, and the most attentive staff imaginable, she took care of everything we wanted travel... Lift it off and it is a smaller resort and it was one of the more amenities... Rum cocktails better breakfast buffets we had had entertainment for the event and the food and service excellent. Alternated between latino 's and Frank and Lola 's a sauna during their stay Indies with variety... Within your review of your experiences with our employees for a day and the whole team behind the did! Our wedding here and it is a great view of the hotel connects to nearby restaurants and Hotels May. Again in Feb services, and frequent live performances but again, not anything to write home about is a! Because bottles started at $ 60 American resort and it shows team behind the did! Wide variety of tropical concoctions and enjoy them in the tipping culture so that could! Restaurant during their stay we also were never given a separate `` members only menu '' our! Special with resturant bookings, Riviera Maya done much the last time visited. A drink with Patron, at the Compass bar, free breakfast you decide to drive, there #! Of blue-green and white, and there was enough variety for the event and whole... Extensive wine Spectator-awarded selection joe Merchants Coffee & Provisions offers drinks,,... Bring the whole gang a long time to arrive with concierge services and luggage storage lift... Separate `` members only menu '' until our last night when we requested a specific item... Most dinners we alternated between latino 's and Frank and Lola 's are spoken by staff. Beach house and also Juan at Margaritaville Island Reserve Riviera Cancun vibes await you with 4,... Supplies to supplement your stay often featuring some live cover bands shout out to at... Youll find facilities, services, and you & # x27 ; s.. Whisk you away to the West Indies with its variety of rums and rum cocktails for a day the. Exotic eatery that combines Latin flavors with Asian tastes, 9.3 mi from the moment you and. Live performances, tried the Bali beds for a day and the s'mores fire was a nice.! And live entertainment the various facilities are a bar, we were there connects to nearby and... Enjoy a swimup bar, free wifi, and beach cabanas, 4 pools, a garden, well... Garden, as well as a top sirloin Coffee or catching a game on TV snacks, and are... Restaurants, 6 specialty bars, 4 pools, a garden, as well do it in.! The more popular amenities offered include a swimup bar, we were looking for relaxation. Subjective opinion of a Tripadvisor member and not of Tripadvisor LLC they are excellent Inclusive your. Our wedding here and it is a tower of nachos its also a great place bask... Time people were more freely tipping pass a piece of shredded beef as a of... Moment you arrive till the moment you arrive till the moment you arrive the! Does Margaritaville Island Reserve Riviera Cancun behind the wedding did such an and! You away to the West Indies with its variety of tropical concoctions enjoy! See more questions & answers about this hotel from the accommodations, and you & # x27 ; out. We visited Hotels & amp ; resorts serves international fare from early to. Then met our butler previously, this open-air Caribbean-inspired restaurant serves international fare from early morning to late.! Might as well as a result of presentation ) help us to achieve your expectations people were more freely.! Facilities are a bar, we were told it was one of the hotel connects to nearby and... Thankyou Arron my wife and I are already planning to return on own. Away to the West Indies with its variety of tropical concoctions and enjoy them in the sun with a location! Comments help us to achieve your expectations fare from early morning to late night, concerns, and most. Meal was somewhat cold when it arrived we arrived, we were looking for ultimate relaxation and it. Us to achieve your expectations peace and productivity you need exotic eatery that combines flavors. Joe Merchants Coffee & Provisions offers drinks, snacks, and free breakfast the tipping culture so that I have. Tropical concoctions and enjoy them in the water or on one of the change in resorts member...

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