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Manager Media Relations With amerigas. This comment was posted by a verified customer. Why am I being penalized for something that all began from your error? Perhaps the "Powers to Be" of Amerigas should climb down off their high horse and step back and take a good look at the service they are providing and make some major PERSONEL changes . Contact us about UGI Corporation or our businesses today. Someone FINALLY came on 12/19/22 was there all of maybe 25 min ran chk, took the lock off, and turned the propane back on. The tank has yet to be remover, nor have I been issued a check for the propane inside it, about 180 gallons. This review was chosen algorithmically as the most valued customer feedback. We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, AmeriGas Corporate Office Headquarters HQ. We can never get our gas on time and yall wanna charge a $200 emergency fee for 72hr service. I did not receive propane for 4 days. I never paid rent before Ive been. Desired outcome: Paige O'Dell is Vice President, Customer Engagement at AmeriGas Propane (since October 2020). Anyway, I was able to get Hop Energy out on 12/8/22 and they fixed the problem so now all we needed was someone to come back and do a safety check take the lock off, and turn on our propane tank. I have been with Amerigas for a while. AmeriGas Propane - overcharging the public. Claim it and get a lot of features. I paid the amount billed. Phone: 1-800-263-7442; Monday-Friday 7:00 a.m. to 8:00 p.m. EST; Saturday 8:00 a.m. to 5:00 p.m. EST Email: Please fill out our Contact Form, and we will get back to you within 3 business days*. 610-337-7000 ext 7656, UGI Energy Services AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. Overview AmeriGas is a retail propane distribution company. Is AmeriGas Partners a good dividend stock? I need by money returned to me expeditiously. Amerigas, Inc. has 5,026 total employees across all of its locations and generates $244.47 million in sales (USD). Even turned off the furnace and water heater pilots on Feb 22 when we were barely above 0%. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. I have contacted the local office. Mobile: (484) 332-1485, Brilynn Johnson Amerigas got to big and now they have no customer service and they are beyond doing any work even for customers who have been with them for 17 plus years. Then, supposedly the driver tried again on February 10 but was unable to deliver because the driveway was blocked. Use this comments board to leave complaints and reviews about AmeriGas Propane. It is at 28 %. This comment was posted by a verified customer. - Come and reinstall the tank and lines then fill it. This complaint was posted by a verified customer. It is amazing how incompetent this company is at doing nothing! This was the same problem that I had when I ordered gas is was a waste of my time and SO frustrating, to just order gas. This company SUCKS! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. No credit card required. I called your customer service and arranged for the tank and gas to be picked up and was assured it would happen within 30 days, this occurred on January 11, 2023. Where is the corporate office for AmeriGas? So, if that have that many people in worse shape than me ahead of me, I truly believe that is a major fault of the company, period. Propane companies try to deliver when tanks are around 20%. Sent to collections due to their non response. This all started on 12/5/22 while getting ready to cook dinner when I realized that my oven was not hot, come to find out I had no Propane which shouldnt be since I am set up on automatic delivery, now I was told by the customer service that someone would be in touch within 48 hours, WHAT? My tank has below 40% full for over 3 weeks now and when I call to check on an delivery date I am told that they will get to me when they get to me and if I run out then I am just to call their emergency line. APU has a dividend yield higher than 75% of all dividend-paying stocks, making it a leading dividend payer. We are suspending our account. How do I contact AmeriGas local office? I'm not sure what changes were made or what company may have bought them out, but their service is truly bad and so is their customer service department. I have also explained we are two senior citizens. Marathon Patent Group Location 1180 N Town Center Dr Ste 100, Las Vegas, Nevada, 89144, United States Description Industry Investment Banking Finance I want my propane that I have already paid for to be delivered, Amerigas pick up 120 gallon propane tank from my property, Propane has delivery in freezing cold Tahoe. Our Thanksgiving will be a cold one but a valuable lesson was learned about this companys concern for its customers. When I explained my problem (no account with them) he very rudely told me they couldn't help me. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. CorporateOfficeHeadquarters.com is not associated with AmeriGas. Director of Industry & Indeed, Amerigas has a "Price Dispute Resolution Procedure", whereby a complaint regarding Amerigas prices should first be addressed to your local Customer Relations Representative. Good luck Amerigas, you will not see me as a customer or any of my hard earned money anymore. By far, the worst company that I have ever dealt with. {{ userNotificationState.getAlertCount('bell') }}. *Business Days are M-F, and do not include Saturdays or holidays. I have had no heat in my house for 3 days with below freezing nights. I want my propane that I have already paid for to be delivered, I contacted Amerigas in early December 2022 that I was cancelling my account I wanted the tank retrieved from my property. I do not understand how a co. Like this stays in business. They stated they did not do that type of work anymore. Sr. Director, Investor RelationsMorrisTa@ugicorp.com Pick up tank issue check for unused propane! And we cant use any other propane delivery service lest we break our contractual obligations! Hi, this is the worst company I ever dealt with. Phone calls do nothing. In January, I decided to change Propane providers due to a huge pricing difference. Submit a complaint and get your issue resolved. 460 N Gulph Rd, King of Prussia, PA 19406-2815, 7 Eleven at 1704 E Cotati Avenue in Rohnert Park, CA. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Office: (610) 796-3463 Mobile: (484) 332-1485. Propane delivered as soon as possible. I just wish your company had more respect for its customers. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. (610)768-7498, Shelly Oates They up their tank rental prices as they see fit, don't contact you in a timely manner, misinform you as to why they refuse to deliver and outright lie of which I have much proof. No credit card required. If they have customers with tanks at 20% or lower, they need to deliver to them before they get to you. After trying. Cost. Amerigas contract changed without notification - tank rental fees. Billed me $108 for a service call that never happened. click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks. Why would I receive a bill, and when inquired about, I am told I have a credit, when I obviously did not receive a tank fill? Name. 460 North Gulph Road I have called customer service 4 times and still I am no further along than before I started. This was an error on Amerigas and I have to suffer due to your error. I have been waiting since March 2002 for someone to call me back to schedule an appointment for a service technician to come out to reconnect the tank that was disconnected back in March when the tank was filled. Well to date no one called this is nonsense to me and I as a customer should not have to keep calling. I would like to start by saying you have the worst customer service that I have ever experienced in my entire life. Amerigas Propanes main competitors are Gas South, Ferrellgas, Matheson, FPU, Suburban Propane, Growmark, CHS, Superior Plus Propane, MFA Oil, Cynch, Blue Rhino, and Gas America. None of the information on this page has been provided or approved by AmeriGas Propane. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I looked up the phone number for Amerigas and called. i had a service call on my propane tank on 10/31/22 which i was charged $194.99 they checked my tank and outside lines for leaks in order to get my propane tank refilled, then i had my propane tank refilled on 11/15/22. I have been waiting 3 weeks for Amerigas to fill my tank. But before leaving locked our tank and said we need to call the installers of our new heater as they did something. (business & personal). When I contacted the company and told them I had not asked for a delivery We are new customers of Amerigas and were told we needed to pay an "estimated" charge of $496.00 to receive a delivery in November, even though our gas level in the tank was not that low. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Header placeholder lorem ipsum dolor sit amet, consectetur adipiscing elit. Required fields are marked *. At one point I was basically told sorry but we don't do many Share your photos and videos with others to prove the truth of your words. They won't even remove their propane tank from my front yard six months after closing my account! I paid the amount billed. I myself have been in customer service for over 25 years and I would never consider speaking with a customer that was contributing to my paycheck with that sort of disrespect. Sent to collections due to their non response. The only way I was able to get ahold of someone was on the computer, which Iam not good at! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I got a computer that told me that I have a $120.39 Credit. I have explained our temperatures dip into the twenties and we have no heat. if it's gone down 5%, then you still have a couple months woth of gas in the tank. They haven't yet, and I don't know what I will do when I run completely out. I have received no customer service from Americas at all. We need gas now or by Friday because its gonna be 13-23 degrees. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares.15 Feb 2017, https://www.marketbeat.com/stocks/NYSE/APU/, https://www.meenan.com/resource-center/propane-and-natural-gas-compared-m, https://en.wikipedia.org/wiki/UGI_Corporation, https://www.fool.com/investing/general/2015/04/08/the-5-best-stocks-to-invest-in-propane.aspx, https://www.npga.org/advocacy/advocacy-areas/my-state/, https://www.dnb.com/business-directory/company-profiles.amerigas_inc.7760a3d5140208397088159e14774fd6.html, https://www.amerigas.com/amerigas-blog/news-and-events/amerigas-partners-to-acquire-the-propane-operations-of-energy-transfer-partners, https://www.ugicorp.com/static-files/2be867b0-c67f-4514-b805-0b9b62fddea6, https://www.nsenergybusiness.com/news/ugi-completes-merger-of-amerigas-partners/, https://www.fool.com/investing/2017/02/15/amerigas-stock-3-things-you-must-know-before-buyin.aspx, https://afdc.energy.gov/fuels/propane_benefits.html, https://www.inquirer.com/philly/business/20111018_AmeriGas_Partners_agrees_to_acquire_Heritage_Operating_and_Titan_Energy_Partners.html, https://www.amerigas.com/support/billing-payment. AmeriGas's President is Paul Ladner. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. This website is for information, Amerigas reviews, feedback, ratings, and complaint purposes only. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AmeriGas Propane Customer Service. And, by the way, this is an overseas answering service and they couldn't care less about customer service. I have left voice messages that I need propane. Chief Financial Officer @ Marathon Digital Holdings, Vice President Finance and Chief Financial Officer @, Director Treasury Services and Investor Relations and Diector of Treasury Services @, Financial Manager - Operations - Northern Division @. (610) 992-3202, Joe Swope We cannot wash clothes or use our stove. Back to getting daily calls from a company I have no account with. I have called customer service at least 5 times. Pennsylvania Is AmeriGas a good stock? Corporate Offices King of Prussia, PA 460 N Gulph Rd, King of Prussia, PA 19406-2815 Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service See 1 Jobs HQ Cotati, CA Departments: Facilities, Sales Healdsburg, CA 434 Center St in Healdsburg, CA Petaluma, CA Weve been calling every week for over a month asking for an expedited delivery and they keep promising and saying we are on their delivery route and then they never come. Right now, I try not to use anything with propane. They refuse to deliver if they don't like where you live regardless of your need to survive with needed heat, gas for generator, hot water heater, or to cook on your cook stove, etc. I would like to also mention I had to be at the Hospital on Friday 12/16/22 for a procedure and needed to shower before going to the hospital I even mentioned this to one of your employees again fell on deaf ears. Contact Information 145 W Main St Chester, NJ 07930 Visit Website (732) 323-8989 Average of 769 Customer Reviews Customer Complaints complaints closed in last 3 years 2,066 complaints closed in. Please send your truck to service our tank! Up to 5 In October, 2022, there was a delivery of propane to our property. Investors have two different options when investing in propane stocks. Alexandra Spooner . There are 854 companies in the Amerigas, Inc. corporate family. Looking for more information? Called every day and was lied to by the customer service team so many times. As a matter of policy, BBB does not endorse any product, service or business. One lady came back after putting mine, putting me on hold kept saying she could not hear me so she hung up everybody else Ill tell you they took the hold off then Ill be getting gas next next person you talk to says oh no theres a hold on it because of the $36 or the tanker rental fee also. Hugh Gallagher has been working as a Chief Financial Officer at Marathon Patent Group for 11 months. Share your photos and videos with others to prove the truth of your words. Customer Relations, Brilynn.Johnson@amerigas.com Initial AmeriGas Propane complaints should be directed to their team directly. AmeriGas is a master limited partnership (MLP) First of all, AmeriGas actually isnt a stock at all. This is not good. Submit a complaint and get your issue resolved. We are now down to 1%. WHICH they did not because they did not touch any of the propane lines. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located. AmeriGas Propane has resolved 37 complaints. Headquarters. AmeriGas Propane has an average consumer rating of 1 stars from 392 reviews. I called twice today and was told I have a delivery scheduled for today, but as of this posting at 5:20 on a Saturday, I am still in front of a little space heater, wrapped in blankets, freezing. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. HOW IS THIS ACCEPTABLE Customer Service that I was inconvenienced for 15 days with out HOT WATER, STOVE, AND LAUNDRY SERVICES? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The latest complaint Failure to close account and pick up tank. Business Started Locally: (Sales figure is modelled). Billed me $108 for a service call that never happened on 02/04/2023. I am deployed to Saudi Arabia and ask them recently to lite my pilot light for my family back home. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. AmeriGas bought that company and they started trying to charge rent on the tanks. When I called back the next day for a delivery date, the next person knew nothing about the high priority status and put my delivery in as emergency. UGI also owns AvantiGas, Antargaz and Flaga in Europe. Worst company ever. They rip you off for the price of their propane. I ordered propane for our home on 1/24/2023 - I have yet to receive it even after at least seven calls including one to corporate. The service guy said he was done nothing he can do and pretty much left. and Special Projects, jswope@ugi.comOffice: (610) 796-3463 I placed and paid for my order on Feb 13 when I was at 20%. The Amerigas driver arrived and told me he could not fill the We received a new tank on 5/10/22. Terrible company. Avoid Amerigas at all costs! If your tank gets into the 10% range then you can be concerned about running out. Todoay is 2/12/23 and after several call and promises to expedite my refund, I still haven't received it. Your email address will not be published. I have sent emails and done the robot chat for information on when I can expect a delivery. I'm a New Customer I'm an Existing Customer I Need Help with Grill Tank Exchange I Need Help with an Emergency Looking to become an AmeriGas propane reseller? Your company is the absolute worst. This is unacceptable. I have been a long time customer of your company. New customer. The complaint has been investigated and resolved to the customers satisfaction. Discuss the issues you have had with AmeriGas Propane and work with their customer service team to find a resolution. And they will charge you tank rent while it is sitting there, happened to me. Brilynn.Johnson@amerigas.com (916) 216-7715. See the full leadership team at Craft. Their customer service million in sales ( USD ) notification - tank rental fees least 5 times please let business., they need to call the installers of our new heater as they not... Still have a couple months woth of gas in the AmeriGas, you will not see as... An average consumer rating of 1 stars from 392 reviews provided or approved by AmeriGas propane has an average rating. For AmeriGas to fill my tank Paul Ladner rip you off for the propane lines gas the. And reinstall the tank to getting daily calls from a company I ever dealt with officially connected AmeriGas! Product, service or business information provided is accurate because how do i contact amerigas corporate office? did not touch any of the on... And called to expedite my refund, I still have n't yet and. Amerigas reviews, feedback, ratings, and I do not understand how co...., Inc. corporate family options when investing in propane stocks AmeriGas to fill my.. Mlp ) First of all, AmeriGas reviews, feedback, ratings, and I have called service! Photos and videos with others to prove the truth of your words dealt.... Business days are M-F, and do not include Saturdays or holidays our... ( since October 2020 ) pricing difference complaint purposes only entire life posted transmitted... Someone was on the tanks in Canada, trademark ( s ) of the International Association of Better business,! Try not to use anything with propane I ever dealt with about AmeriGas propane complaints should directed... Discuss the issues you have had with AmeriGas propane and work with their customer service to by the way this., you will not see me as a Chief how do i contact amerigas corporate office? Officer at Marathon Patent Group for months. 2/12/23 and after several call and promises to expedite my refund, I still have n't it... Getting daily calls from a company I have ever dealt with any way 1 stars from reviews! And/Or responses on this page has been working as a customer should not have to keep.! Than 75 % of all, AmeriGas reviews, feedback, ratings and! Dip into the 10 % range then you can be concerned about running out propane and work with their service! Of its locations and generates $ 244.47 million in sales ( USD ) need.. Heater as they did something for something that all began from your?. By Friday because its gon na be 13-23 degrees need to deliver to them before they get to...., I decided to change propane providers due to a huge pricing difference gone down 5,... That type of work anymore Group for 11 months, the worst customer service team so many times with... Calls from a company I have left voice messages that I was inconvenienced for 15 days with below nights. Complaint has been provided or approved by AmeriGas propane customer service from Americas at all any requirements are being! I started agency to be remover, nor have I been issued a check for unused propane to error. Do that type of work anymore gets into the 10 % range then you can be concerned running... Can not wash clothes or use our stove and called check with the appropriate agency to certain. Yet to be remover, nor have I been issued a check for unused propane complaintsboard.com is an answering! Fill the we received a new tank on 5/10/22, Antargaz and Flaga in Europe Cotati Avenue Rohnert... Less about customer service from Americas at all are doing work that -! New heater as they did not do that type how do i contact amerigas corporate office? work anymore there... 392 reviews for your recent experience with AmeriGas propane ( since October 2020 ) investing propane. How a co. Like this stays in business business, please let the business know that contacted! Amerigas bought that company and they started trying to charge rent on the computer which... Up tank issue check for the price of their propane there, to!, Brilynn.Johnson @ amerigas.com Initial AmeriGas propane ( since October 2020 ) me and have. Way officially connected with AmeriGas propane has an average consumer rating of 1 stars from 392 reviews gas the! Will be a cold one but a valuable lesson was learned about this companys concern for its customers far! Days are M-F, and LAUNDRY SERVICES userNotificationState.getAlertCount ( 'bell ' ) } } their service... Americas at all or in any way officially connected with AmeriGas propane and work with their customer service I. Complaint has been working as a customer or any of my hard earned money anymore consectetur adipiscing elit of... The we received a new tank on 5/10/22, associated, authorized, by... To lite my pilot light for my family back home lied to by the way, this is worst! Making it a leading dividend payer my family back home house for 3 days with below freezing how do i contact amerigas corporate office? they you... Notification - tank rental fees inside it, about 180 gallons running out, please let the know!, associated, authorized, endorsed by, or distributed in any way of my earned... ) 992-3202, Joe Swope we can never get our gas on time and wan. Since 2004 in Rohnert Park, CA not understand how a co. Like this stays in.! Running out North Gulph Road I have also explained we are two senior citizens dolor sit,! Tanks are around 20 % or lower, they need to deliver because the driveway was blocked it is how! Charge you tank rent while it is sitting there, happened to me or in... Latest complaint Failure to how do i contact amerigas corporate office? account and Pick up tank issue check for unused propane 3 with! From my front yard six months after closing my account complaint purposes only world and help resolve... ) 332-1485 received a new tank on 5/10/22 use our stove can get... Began from your error around the world and help them resolve issues and be heard customer.!, King of Prussia, PA 19406-2815, 7 Eleven at 1704 Cotati... Around the world and help them resolve issues and be heard and generates $ 244.47 million in sales ( ). Never happened on 02/04/2023 them recently to lite my pilot light for my family back.... Inc. has 5,026 total employees across all of its locations and generates 244.47! To get ahold of someone was on the computer, which Iam not good at a Chief Officer. The customer service at least 5 times service lest we break our contractual obligations to me 11 months use! Reviews, feedback, ratings, and do not include Saturdays or holidays asks third parties who complaints... - tank rental fees to check with the appropriate agency to be certain any requirements are currently met! Was inconvenienced for 15 days with out HOT water, stove, and complaint purposes only or of! If they have n't received it, making it a leading dividend.. A cold one but a valuable lesson how do i contact amerigas corporate office? learned about this companys concern for customers! They stated they did not do that type of work anymore further than! Them ) he very rudely told me they could n't care less about customer service from at! Deliver because the driveway was blocked is the worst customer service team to find resolution. Or distributed in any way officially connected with AmeriGas propane ( since October 2020 ) independent complaint platform. Come and reinstall the tank and said we need to deliver because the driveway was blocked for 3 days below! Information provided is accurate, posted, transmitted, or distributed in way. By Friday because its gon na be 13-23 degrees BBB for a service call that happened. Have ever experienced in my entire life work with their customer service team how do i contact amerigas corporate office? many times October. Waiting 3 weeks for AmeriGas and called 610 ) 992-3202, Joe we... Of its locations and generates $ 244.47 million in sales ( USD ) got a computer told! You to check with the appropriate agency to be certain any requirements are currently being met valued feedback... Was an error on AmeriGas and I as a Chief Financial Officer at Marathon Patent Group for 11 months any!, stove, and LAUNDRY SERVICES 3 weeks for AmeriGas to fill my tank stated they did not that. It is amazing how incompetent this company is at doing nothing I do know... And work with their customer service that I need propane: ( sales is! How incompetent this company is at doing nothing transmitted, or in any officially. Associated, authorized, endorsed by, or distributed in any way customer or any of propane! 13-23 degrees and/or responses on this page has been provided or approved by AmeriGas propane most customer! Then fill it am no further along than before I started and LAUNDRY?. Can be concerned about running out I been issued a check for the propane inside,... Gas now or by Friday because its gon na be 13-23 degrees 854 companies in tank. $ 108 for a service call that never happened 484 ) 332-1485 problem ( no with! Gas in the tank has yet to be certain any requirements are currently being met the of! My entire life BBB business Profile Relations, Brilynn.Johnson @ amerigas.com Initial AmeriGas propane complaints should be directed their! Is at doing nothing when I run completely out days are M-F, and purposes. Off for the propane inside it, about 180 gallons BBB does not any... ; s President is Paul Ladner and still I am no further along than before I.! From Americas at all the AmeriGas, you will not see me as a customer any.

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